​Frequently asked questions

While the convenience and speed of a piercing gun may seem appealing, there are several compelling reasons why one should avoid using these devices to pierce their skin. For starters, piercing guns simply cannot provide the same level of precision and control as a professional piercing needle wielded by an experienced, licensed body piercer. The blunt force and impact of a piercing gun can cause significant trauma to the skin and underlying tissue, leading to swelling, bruising, and an increased risk of infection. Additionally, the pre-set, limited sizing of piercing gun studs means the jewellery cannot be properly fitted to the individual's anatomy, which can inhibit proper healing and lead to complications down the line. What's more, the cleaning and sterilization process for piercing guns is often lacking, leaving a high potential for cross-contamination and the transmission of bloodborne pathogens. In contrast, a reputable piercing studio will utilize single-use, sterile needles and jewellery, and take meticulous care to ensure a safe, hygienic experience. Ultimately, the short-term convenience of a piercing gun simply is not worth the long-term risks to one's health and wellbeing. For a safe, comfortable, and high-quality piercing, it is always advisable to seek out the expertise of a professional body piercer.

Proper aftercare is essential to promote healing and prevent infection when you get a new piercing. To keep your piercing clean, use a sterile saline spray twice a day, once in the morning and once before bed. Gently spritz the solution directly on the piercing site, allowing it to soak for a few minutes before carefully patting the area dry with a clean paper towel, or using the hair dryer on a cool setting. Avoid using harsh soaps, alcohol, or peroxide which can irritate your piercing. It's important to wash your hands thoroughly before touching or cleaning the piercing to avoid introducing bacteria. Be gentle when cleaning and never twist, turn or slide the jewellery, as this can damage the healing tissue. In addition to cleaning, it's crucial to avoid swimming pools, hot tubs, and other bodies of water that harbour bacteria until the piercing is fully healed. Sleeping on a new piercing should be avoided, and loose, comfortable clothing that doesn't rub against the area is recommended. Avoid activities that could snag or bump the piercing, such as certain sports or exercise, is also advised during the initial healing period, which can last anywhere from a few months to a year depending on the type of piercing. Adhering to these aftercare guidelines with consistency and care will help minimize complications and ensure the piercing heals properly, allowing you to safely enjoy your new body adornment for years to come.

Piercing babies' ears is a controversial topic due to concerns about consent, pain, and potential risks of infection. It's recommended to wait until the child is old enough to make an informed decision about ear piercing. We pierce from the age of 5 and require verbal consent from the child.

You should avoid getting piercings while you are pregnant. This is due to the increased health risks and potential complications that can arise from the piercing process. During pregnancy, your immune system is already under additional strain as it works to support the developing baby. Introducing a new piercing wound can make the body more susceptible to infections, which could pose a serious threat to you and the baby. The hormonal changes of pregnancy can also impact the body's natural healing process, making piercings slower to close and more prone to complications like excessive bleeding, swelling and infections. While these risks exist for piercings in general, the stakes are higher during pregnancy. Overall, it's safest and wisest for you to wait until after giving birth before getting any new body piercings.

Please don't panic. Piercing bumps are fairly common in the piercing world. There can be many reasons for one to appear on your piercing. But rest assured with a bit of TLC and the right treatment, they will eventually go away. Piercing bumps generally come from a source of irritation, that's why they often get referred to as "irritation bumps". There are tonnes of information regarding these on the internet, most of which is bad information. The most common thing I hear people say is "I've got a keloid" this is almost almost never the case. A keloid is a type of scarring that form from an overgrowth of granulation tissue and collagen at the site of a healed or healing wound. So what causes these bumps? Hitting or snagging your piercing as this causes trauma to the site of your piercing (it is a healing wound after all) Your anatomy doesn't support the piercing, or a angle issue is causing pressure on your piercing, therefore creating a pressure bump Make-up, face creams, hair dye, hair products Changing the jewellery too soon. Especially if you are changing it to a ring. Please ensure your piercing is fully healed before changing it Moisture build-up can cause a wet bump. Not drying your piercing off properly after baths/ showers and cleaning can cause wet fleshy tissue Overcleaning (can cause irritation from movement) Under cleaning (causes crusts to build up that can get pulled through the piercing site) Low quality jewellery, such as externally threaded surgical steel, sterling silver. I recommend to only use titanium that is graded ASTM F-136, 14ct or 18ct gold or niobium Sometimes when our bodies are run down (healing a cold or the flu) our piercings can flare up and look angry Sleeping on your fresh piercing causes you to put added pressure on your piercing. It can also cause angle issues if not downsized at an appropriate time Using the wrong aftercare. I recommend using a sterile saline spray to clean your piercings twice a day There are lots of other causes for an irritation bump, but generally if you take the point of irritation away, the bump will eventually go away. If you'd like me to take a look at your piercing, please book in for a "piercing check up" and I'd be happy to take a look for you .

The healing time for a piercing can vary depending on the location and individual healing process. On average, it can take anywhere from a several months to a year for a piercing to fully heal. It's essential to follow proper aftercare instructions to promote healing and prevent infections.

If you suspect your piercing is infected, do not remove the jewellery. Clean the area with a saline solution and consult with your healthcare professional for further guidance. Avoid touching the piercing with dirty hands and follow any recommended treatment to help clear the infection.

Our body jewellery returns policy is designed to ensure the health and safety of our customers. Due to the intimate nature of body jewellery and the risk of contamination, we are unable to accept returns on any body jewellery items. All sales are final and no refunds, exchanges, or returns will be provided under any circumstances. Once payment is processed and an order is completed, the transaction cannot be reversed or cancelled. The customer is fully responsible for carefully reviewing their order prior to finalizing the purchase, as what is received is what will be kept, without exception. To ensure you are satisfied with your purchase, we recommend carefully reviewing the product details, materials, and sizing information before placing your order. If you have any questions or concerns, our knowledgeable customer service team is happy to assist you in selecting the right piece for your needs.